Do You Require a Deposit?
Yes, we do require a 35% nonrefundable deposit to hold the inventory and contract for your event, with the remaining balance due 2 days before delivery. If the event is in less than 5 days the invoice needs to be paid in full.
How Long is the Rental?
Prices listed on the site are for a one-day rental. We typically drop off your rentals the day before your event and pick them up the day after. For Saturday events, pickup is the following Monday.
You’re only charged for the day(s) you actually use the rentals.
If you need a longer rental period, please let us know. We’ll be happy to put together a custom quote for longer event rentals!
Can I Pick Up My Rental?
We currently do not offer customer pickup, but we plan to introduce this option in the future.
What are Your Delivery Hours?
Standard deliveries are dropped off the day before your event from 8:00 AM to 6:00 PM and picked up the day after your event from 8:00 AM to 6:00 PM. For events that take place on a Saturday, pickups will be made on Monday.
We do offer same-day delivery, Sunday drop-offs and pickups, exact time drop-offs, and late-night/early-morning drop-offs/pickups for time-sensitive events as well.
Do You Charge for Delivery and Setup?
Yes, there is an additional charge for Delivery as well as Setup. Delivery charges are based on distance from the North Seattle/Shoreline area. Give us a call or email and we can give you a quote for your order with delivery.
Do You Deliver and Setup?
Yes! At Citadel Event Rentals we deliver as well as setup for an additional charge.